xbox one logo

The Xbox One can suffer from software failures especially following failed updates of the machine being turned off before updates have finished downloading/installing. These can manifest in a number of ways including the machine freezing on the green load up screen and a number of black screens displaying error messages. If your fault is a green screen then we can definitely repair your machine however if you have a black screen with an error code please fill in our quote form and include the error code in the message.

In many cases we can repair with a restore whilst in more difficult cases we may have to completely rewrite the Xbox One firmware, unfortunately, that means that the system must be restored to its factory settings. There isn't a way around this.

To book call 01744 601023 or for further questions please email info@www.northwestpcdoctors.co.uk